News & Advice

The eyes are a complex part of our body and at Larbalestier Opticians, we understand you will have many questions and concerns. The information gathered is what we are most asked about. Please contact us if you would like more information.

 

COVID 19 Statements

COVID 19 Statement 27/05/20

Dear Valued Customers

From 1 June we will back to offer our normal services 😊

From 1st June you will be able to pre book;

- consultations with our opticians

- browse and order spectacles

- browse and order sunglasses (non prescription and prescription)

- any spectacle collections/adjustments/repairs

In phase 4 we will control numbers in the store at any one time - so please call us on 01481 710781 to make an appointment to ensure you can be seen. For clarity this can be anything from a pair of sunglasses to urgent eyecare needs.

For contact lenses – please call on 01481 710781 or email [email protected] as all orders big or small will continue to be posted free of charge.

Those that attend the practice maybe expected to wear personal protective equipment (PPE) that we will provide as well knowing that a high standard of disinfection takes place between each consultation.

We look forward to welcoming you back and serving you once more!

 

All the best


Amar & the Team

Larbalestier Opticians

www.opticians.gg

COVID - 19 Statement 05/05/20

**New - Restricted Opening**

Dear Valued Customers

Since the start of the local restrictions we have been offering remote consultations whilst the physical practice has been closed.

We are now able to safely offer in practice consultations with the Optometrists. At this stage, the appointments will be limited to essential or urgent needs, with routine appointments deferred until some more restrictions on movement are relaxed.

Please note you can only attend the practice with a pre booked appointment.

- Please call 01481 710781 for
o Consultations with the Optometrist
o For spectacle dispensing appointments
o For contact lens orders – which we will continue to post free of charge

- Those that attend the practice will be expected to wear personal protective equipment as required, which we will provide.
- The practice door is locked to control numbers at any one time.

All the best

Amar
Larbalestier Opticians
www.opticians.gg

COVID - 19 Statement 27/03/20

Dear Valued Customers

Update 27/03/20

In the interests of keeping contact to a minimum we will continue to stay closed to the public. To maintain our essential obligations, we have a team working behind the scenes remotely so we can:

- Order contact lenses and spectacles (home delivery by post). Email: [email protected] 

- Urgent eye problem/ emergency - please email [email protected] and one of our Optometrists will get back to you. 

- If you call 01481 710781 please leave a message. These voicemails are reviewed daily Mon-Fri. 

- Please do not hesitate to contact us if you have any questions or concerns and thank you for your continued support and we look forwards to seeing you in the near future.

Stay safe

All the best to you and your families

Amar
Larbalestier Opticians
[email protected]

COVID - 19 Statement 24/03/20

Dear Valued Customers

Update 24/03/20

I hope this message finds you well.

Following on from the SoG statement, we will be closed for 2 weeks.

We can still provide some services to you:
- You will be able to order contact lenses and spectacles by email: [email protected]

- To reduce the strain on frontline services if you have an urgent eye problem please email: [email protected] in the first instance and one of our Optometrists will call you back.

- If you call 01481 710781 please leave a message and we will get back to you as soon as we can.

- Please do not hesitate to contact us if you have any questions or concerns and thank you for your continued support and we look forwards to seeing you in the near future.

All the best to you and your families

Amar Bahra
Larbalestier Opticians
[email protected]

Covid - 19 Statement 23/03/20

Dear Valued Customers

Update 23/03/20

I hope this message finds you well.

My priority remains to protect everyone in our team as well as the wider community, but we will do our best to offer you continuity of some services.

- You will able to attend the practice on an appointment only basis, for essential and emergency appointments. You will need to phone us on 01481 710781, where one of our Optometrists will speak with you on the phone. Alternatively email [email protected] and we can get back to you.

- You will be able to order contact lenses and spectacles by phone or email.

- Please contact us in all instances before attempting to attend the practice.

- We will not be carrying out any routine appointments until it is safe to do so.

- Opening hours will be 8.30am – 5pm Monday to Friday (this may change depending on the daily situation)

- Please do not hesitate to contact us if you have any questions or concerns and thank you for your continued support and we look forwards to seeing you in the near future.

All the best

Amar Bahra
Larbalestier Opticians
[email protected]

COVID 19 Statement 18/03/2020

Dear Valued Customers

Our priority remains to protect everyone in our team as far as we can and to provide continuity of service, products and advice. We will of course do our best to protect you when you visit our practice and have put extra measures in place.

- We remain open for business and fully operational.

- We will be asking if you have any symptoms of a new, persistent cough, fever or cold before booking an appointment. As per government advice, you will not be permitted to visit with these symptoms but will be offered to rebook once you are symptom free.

- If needed we can post spectacles, contact lenses, contact lens solutions, dry eye drops nutritional supplements and any other accessories you may require.

- If you are a contact lens wearer and require more contact lenses, you can either order over the phone or alternatively contact us by email. [email protected]

- We are strictly adhering to Guernsey government advice on preventing the spread of COVID 19

- This is in addition to our regular, daily practice cleaning and sterilising, along with disinfecting equipment and hand washing between all patients.

- Waiting area is arranged to keep you further apart.

- All frames are individually cleaned before they are tried on, as are card payment machines and pens used for patients signing paperwork.

- All patients will be asked to use to wash their hands before consultations.

- These measures are updated regularly, in line with government advice.

Please do not hesitate to contact us if you have any questions or concerns and thank you for your continued support.

Tel: 01481 710781

Best wishes

Amar Bahra

Larbalestier Opticians
[email protected]